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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 Enterprise Voice deployed at two sites named Sitel and 5ite2. All users require extension dialing. Only direct inward dialing will be used for auto attendants or response groups. The extension numbers in four-digit format are
stored in the telephoneNumber attribute on the users' Active Directory Domain Services (AD DS) account. Sitel uses 2xxx extensions, and Site2 uses 3xxx extensions. You want to retain the four-digit extensions in Active Directory, but also present the numbers as valid numbers in the Lync 2013 client. You need to ensure that four-digit dialing normalizes properly in the address book for Lync. What should you do?

A) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2\d{3})$ -- +15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1
B) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2d\{3})$ -- +15197778888;ext=$1^(3d\{3})$ -- +14163334444;ext=$1
C) Use absconfig.exe from the Lync Resource Kit and change the flag of telephoneNumber to be included in the address book generation.
D) In the Lync Control Panel, under voice routing and dial plan, modify the global dial plan to add the following rules: ^(2\d{3})$ --+15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1

2. You are a member of the CsAdministrator group that supports the Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy SQL Mirroring. The principal server fails and you are unable to perform a manual failover for more than an hour. Users are placed into resiliency mode. You need to ensure that failover occurs automatically and without administrator intervention. What should you do?

A) Configure a backup registrar.
B) Configure SQL Mirroring with a witness.
C) Deploy a Survivable Branch Server (SBS).
D) Deploy a Survivable Branch Appliance (SBA).

3. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. All users have Lync Mobile installed on their Windows mobile devices. Users report that they receive instant messages only when the Lync Mobile app is active in the foreground. You need to ensure that mobile users are able to receive instant messages at all times.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Open port 5223/TCP outbound on the company firewall.
B) Install the Lync Mobility components on the Edge Server.
C) Set up hosting provider federation between your organization and the Push Notification Service at Lync Online.
D) Enable Push Notifications and Federation from the Lync Server Management Shell.
E) Upgrade the Lync 2010 Mobile app on the Windows mobile devices.

4. You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8, and all use Lync 2013. Users report that they are unable to share Microsoft PowerPoint presentations with users who are using certain mobile devices. They also report that they are unable to scroll through a PowerPoint presentation independent of the presentation itself. You need to ensure that while they are in conferences, users are able to share PowerPoint presentations with users who are using mobile devices. You also need to ensure that users are able to scroll through PowerPoint presentations. What should you do?

A) Install an Office Web Apps Server on a server and configure Lync Server 2013 to communicate with Office Web Apps.
B) Install Office 2013 for all users and instruct them to use PowerPoint 2013.
C) Install an Office Web Apps Server on a server that is running Office 2013 and configure Lync Server 2013 to communicate with Office Web Apps.
D) Configure a new conferencing policy and enable the AllowMultiView.

5. You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:

You need to ensure that the user is able to dial out to PSTN. What should you do?

A) Open port TCP/5061 inbound on the Mediation Server.
B) Change the voice policy for this user to < North America > for PSTN usage association.
C) Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.
D) Contact the Session Initiation Protocol (SIP) provider.

Solutions: