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NEW QUESTION # 163
When looking at a long list of records, you want to quickly filler, to show only those which have Shon Description containing email How might you do that?
- A. Click List Magnifier to expand column search, on Short Description, type email, click enter
- B. Click List Magnifier to expand column search, on Short Description, lype *email, click enter
- C. On Search box, select text, type email, click enter
- D. Click List Magnifier to expand column search, on Short Description, type "email, click enter
Answer: D
NEW QUESTION # 164
Table Access Control rules are processed in the following order:
- A. any table name (wildcard), parent table name, table name
- B. table name, parent table name, any table name (wildcard)
- C. any table name (wildcard), table name, parent table name
- D. parent table name, table name, any table name (wildcard)
Answer: B
NEW QUESTION # 165
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
- A. Add the Department Manager group to the catalog item's ACL
- B. Only publish the item in the HR service catalog
- C. Add the Department Manager group to the catalog item's user criteria
- D. Use a Dept_Mgr ACL on the HR service catalog
- E. Specify the Dept_Mgr role on the catalog content block
Answer: A
NEW QUESTION # 166
What are the main components of the Form Design interface? (Choose three.)
- A. Field Layout
- B. Page Header
- C. Field Navigator
- D. Field Picker
- E. Form Layout
Answer: B,C,E
NEW QUESTION # 167
Which application is used primarily to load data into ServiceNow?
- A. Data Import Configuration
- B. Import Hub
- C. Import Management
- D. System Import Sets
Answer: D
NEW QUESTION # 168
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
- A. a connection
- B. an action
- C. an integration step
- D. a spoke
Answer: D
NEW QUESTION # 169
Which field (or fields) is used as a unique key during imports?
- A. Key Fields
- B. Match Fields
- C. Coalesce Fields
- D. Sys IDs
Answer: C
NEW QUESTION # 170
On a form, which type of Geld has this icon which can be clicked, 10 S00 a preview of the associated record?
- A. Preview
- B. Snapshot
- C. Drilkdown
- D. Reference:
- E. Lookup
- F. Quickview
Answer: D
NEW QUESTION # 171
What is the best practice related to using the Default Update Set for moving customizations between instances?
- A. Merge Default update sets before moving between instances
- B. Keep Default update set to maximum of 20 records, for troubleshooting purposes
- C. You should not use the Default Update sets for moving between instances
- D. Submit Default update set to application repository
Answer: D
NEW QUESTION # 172
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?
- A. User session has timed out
- B. Known intermittent issue with U115
- C. Create New module has a broken link
- D. User should be using Chrome instead of Explorer for their browser
- E. User has read role, but not the write role on the Inventory table
Answer: E
NEW QUESTION # 173
An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this?
Choose 2 answers
- A. His user account Is not logged in properly
- B. His user account was not approved by his manager
- C. His user account does not have ITIL role
- D. His user account does not Belong to any groups, which contain the ITIL role
- E. His user account failed LDAP authentication
Answer: A,D
NEW QUESTION # 174
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
- A. Configuration Management Database (CMDB)
- B. Information Technology Service Management (ITSM)
- C. Common Services Data Model (CSDM)
- D. Information Technology Infrastructure Library (ITIL)
Answer: C
NEW QUESTION # 175
What is the master table that contains a record for each table in the database?
- A. [sys_object_db]
- B. [sys_master_object]
- C. [sys_master_db]
- D. [sys_db_object]
Answer: D
NEW QUESTION # 176
What is the language used for scriptingin ServiceNow?
- A. JavaScript
- B. Python
- C. C++
- D. PHP
Answer: A
NEW QUESTION # 177
UI Action can prompt that an Incident has been successfully submitted.
- A. True
- B. False
Answer: A
NEW QUESTION # 178
Which module would you use to customize your instances banner image, text and colors?
A Homepage Admin > Pages > Branding
- A. System Properties > Branding
- B. System Properties > Basic Configuration UI16
- C. Service Portal > Portals > Branding
- D. System Ul > Ul Pages > Branding
Answer: C
NEW QUESTION # 179
What is the primary objective of the Display Business Rule?
- A. To set files to mandatory, hidden, and read-only
- B. To monitor fields on a form, and provide feedback
- C. To use a shared g_scratchpad object, which can be sent to the client, as part of the form
- D. To define what happens on a form, when a particular fled changes
Answer: C
NEW QUESTION # 180
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
- A. Right click on form header, select Configure > Form Layout
- B. Click on context menu, select Configure > Form Designer
- C. Select Fields and Columns module
- D. Select Field Class Manager module
Answer: A,B
NEW QUESTION # 181
What are the 6 methods available for user authentication?
- A. Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed
- B. Digest Token: An encrypted digest of the user name and password in the user record.
- C. SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
- D. Local Database: The user name and password in their user record in the instance database.
- E. OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
- F. LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
Answer: A,B,C,D,E,F
NEW QUESTION # 182
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