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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

A) Preferred Edition - Messaging
B) Advanced Small Community Networking (SCAN)
C) IP500 Voice Networking Channels
D) IP500 IP Office Multi-Site Network (MSN)

2. Which hunt group supports Forward Hunt Group Calls?

A) Longest Waiting
B) Collective
C) Sequential
D) Collective Call Waiting

3. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

A) Nss3033211234
B) Ns3033211234
C) NCLI3033211234
D) NCID3033211234

4. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) Lotus Messages
B) Lotus Notes
C) Microsoft office Communicator
D) MS Outlook

5. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.
B) ''Agent1''cannot be used as a name for a CCR agent.
C) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
D) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.

Solutions: